STAGES THEATRE COMPANY POLICIES

SHIPPING
Tickets will be mailed to purchaser when order is placed at least two weeks before the event; otherwise, the tickets will be held at Will Call at the Box Office for pick-up on the day of the event.

REFUNDS & EXCHANGES
Ticket orders will not be processed without full payment. We do not issue refunds. Exchanges may be made up to 24 hours prior to performance time. Exchanges can be made only for another performance of the same production (subject to availability).

ONLINE PRIVACY POLICY

Effective Date of This Online Privacy Policy
This Online Privacy Policy is effective as of March 15, 2007.

Scope of This Online Privacy Policy
This Online Privacy Policy describes how Stages Theatre Company ("STC," "we," "us," and "our") protects your privacy when you use www.stagestheatre.org (our "Site(s)").
"Personal information" means information that identifies you personally, either alone or in combination with other information available to us.

Your Consent to This Online Privacy Policy
By using a STC site that displays this Online Privacy Policy, you are agreeing to the collection, use and disclosure of your personal information as described in this Online Privacy Policy. If you do not consent to the collection, use and disclosure of your personal information as described in this Online Privacy Policy, you may not use our sites.

Questions Concerning Our Online Privacy Practices

If you have any questions or concerns regarding this Online Privacy Policy or our privacy practices, please contact us by e-mail or by writing us at 1111 Mainstreet, Hopkins, MN 55343

We reserve the right to update or modify this Online Privacy Policy, at any time and without prior notice, by posting the revised version of this Online Privacy Policy on the sites governed by this Online Privacy Policy or Privacy Notice.

From time to time, for example, because of changes in the law or technology or the way we operate our business, we may ask your permission to use the personal information we have collected from you in new or different ways.

You may access the current version of this Online Privacy Policy at any time by clicking on the link marked "Privacy Policy" at the bottom of each page of our sites.

What Personal Information Do We Collect on Our Web sites?

We collect the personal information you knowingly and voluntarily provide when you use our sites, for example, the information you provide when you place an online order for tickets or register for classes and the information you submit when you send us an e-mail with comments and questions.

We collect information that is sent to us automatically by your web browser. Please check your browser if you want to learn what information your browser sends or how to change your settings. The information provided by your browser does not identify you personally. We use this non-personal information primarily to create statistics that help us improve our sites and make them more compatible with the technology used by our visitors

We collect information from cookies. Cookies do not identify you personally. We use these cookies to collect statistical information about the ways visitors use our site "which pages they visit, which links they use, and how long they stay on each page. We analyze this information in statistical form to better understand our visitors" interests and needs and to improve the content and functionality of our sites.

How Do We Use Your Personal Information?

STC uses the personal information collected through STC Sites to provide the information, products and services you request; to provide you with information about products and services offered by STC; to improve our products and services; to improve our sites; to better market our products and services; and for any other purpose we disclose to you in a specific Privacy Notice.

When you e-mail an inquiry to us, we receive your e-mail address and any other information you choose to include in your e-mail. The content of any e-mail inquiries received by STC shall be deemed to be non-confidential. Any inquiries or materials sent to STC through this site shall become the sole property of STC. STC shall be free to use any such inquiries or materials for any and all purposes of its sole choosing, without payment of any compensation.

With Whom Do We Share Your Personal Information?

We may share personal information collected through our sites with companies and organizations that perform services on our behalf, for example, companies that provide support services to us (such as data storage and web hosting services) or that help us market our products and services. When we share personal information with our third party service providers, these service providers are required by contract to use the personal information we share with them only to perform services on our behalf and to protect the confidentiality of your personal information.

We may disclose the personal information we collect through our sites when we, in good faith, believe disclosure is appropriate to comply with the law (or a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce the terms of use or other agreements that govern your use of our sites; to protect the rights, property or safety of STC, our users or others; or to protect your vital interests.

Your Choices

We respect your right to make choices about the ways we collect, use and disclose your personal information. If you wish to update your personal information or remove yourself from our mailing list, please send us an e-mail or write to us at the above postal address and provide the updated personal information or tell us that you do not want to receive mail from our company.

Security

STC uses carefully selected service providers to process credit card transactions on our behalf. When you provide credit card information through this site, your information goes directly from your computer to a server operated by our service provider. Our service providers use your credit card information only to process your transaction and are bound by contract to treat all of your personal information as confidential. For your security, our service providers do not share your credit card information with us.

We take reasonable precautions to provide a level of security appropriate to the sensitivity of the personal information we collect. Although we use reasonable measures to help protect your personal information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases.

Links to Third-Party Web sites

Our sites may contain links to sites that are not operated by STC. These links are provided for your reference and convenience only and do not imply any endorsement of the activities of these third party sites nor any association with their operators. STC does not control these sites and is not responsible for their data practices. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal information about yourself.

Children's Privacy

STC's sites are not directed at nor targeted to children under the age of 13. We do not use our sites to knowingly solicit personal information from or market to children under the age of 13. If you are under the age of 13, do not provide us with any personal information. If we learn that someone under 13 has provided personal information to one of our sites, we will use reasonable efforts to remove such information from our databases.

Governing Law

This Privacy Policy is part of our Terms and Conditions and, as such, shall be governed under the laws of the State of Minnesota, United States of America without regard to its conflicts of law provisions.

DONOR PRIVACY POLICY

We value our donors, volunteers and prospects ("donors") and take their privacy seriously. We will respect the privacy of the personal and organizational information that we are privileged to have about our donors. Our commitment to respect the privacy of our donors extends to how we obtain, use, protect and share information about them. This privacy policy articulates the principles, actions and beliefs of STC with regard to the information collected, retained and used related to our donors.

Principles, Actions, and Beliefs

• We do not sell donor information.
• Without the donor's consent, we do not provide their information to organizations or individuals outside of STC. See also Online Privacy Policy above.
  
• We require any person or organization providing services to STC to protect the cofidentiality of donor information. See also Online Privacy Policy above.
  
• We will hold strictly confidential all information concerning donors including names, addresses, names of beneficiaries, nature and value of estates, amounts of provisions or gifts, etc., unless a donor or prospect grants permission to use selective information for purposes of referral, testimonial, example, recognition or publicity. See also Online Privacy Policy above.
  
• We educate our employees and volunteers on the importance of protecting the privacy and security of confidential personal and organizational information.
  
• We will comply with the expressed wishes of any donor who does not want their name used in any promotional material, wishes their name removed from solicitation lists, or wishes to have their gifts or services be anonymous. See also Online Privacy Policy above.
  
• We will collect, use and share information about our donors among employees and volunteers only on a need-to-know basis and for the sole purpose of carrying out STC's mission.

STC Donor Bill of Rights

• The right to be informed of the the organization's mission, of the way the organization intends to use donated resources and of its capacity to use donations effectively for their intended purposes.
  
• The right to be informed of the identity of those serving on the organization's governing board, and expect the board to exercise prudent judgement in its stewardship responsibilities.
  
• The right to have access to the organization's most recent financial statements.
  
• The right to be assured their gifts will be used for the purposes for which they were given.
  
• The right to receive appropriate acknowledgement and recognition or to remain anonymous if desired.
  
• The right to be assured that the information about their donations is handled with respect and with confidentiality to the extent provided by law. See also the Online Privacy Policy above.
  
• The right to expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.
  
• The right to be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.
  
• The right to have the opportunity for their names to be deleted from mailing lists.
  
• The right to feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.

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